FAQ

How fast is delivery?

Up to 3 business days by courier. Free shipping over ₪199 (litter boxes always ship free).

What does the warranty cover?

12 months of official importer warranty on all electrical products — WhatsApp support, remote diagnosis, and pickup/repair/replacement when needed.

Can I return a product?

Yes, within 14 days of delivery under Israeli consumer law.

Will my cat adapt to a self-cleaning box?

Cats adjust at their own pace. Every box comes with a gradual-introduction guide — our tip is to place it where the old box was and let your cat get comfortable without pressure. If you have questions along the way, we're on WhatsApp.

Do you sell to businesses?

Yes — see our Wholesale page.